# SquawkVoice AI Agent Platform

## Docs

- [Call Analytics](https://docs.squawkvoice.ai/analyze/call-analytics.md): View headline call metrics, daily call volume and outcome distribution for your account
- [Call history](https://docs.squawkvoice.ai/analyze/call-history.md)
- [Chat Analytics](https://docs.squawkvoice.ai/analyze/chat-analytics.md): View headline chat metrics, volume trends, and outcome distribution for your chat channel
- [Prompting Guide](https://docs.squawkvoice.ai/best-practices/prompting-guide.md): Best practices for crafting effective system prompts for voice AI agents
- [AI Agents](https://docs.squawkvoice.ai/build/ai-agents.md): Create and configure intelligent voice agents for your business
- [Chat Escalation](https://docs.squawkvoice.ai/build/ai-agents/chat-escalation.md): Escalate chat conversations to human agents in Freshchat channels
- [During-Call Actions](https://docs.squawkvoice.ai/build/ai-agents/during-call-actions.md): Trigger dynamic actions while speaking with the caller, powered by flows
- [Post-Call Actions](https://docs.squawkvoice.ai/build/ai-agents/post-call-actions.md): Run follow-up work after a call ends
- [Pre-Call Actions](https://docs.squawkvoice.ai/build/ai-agents/pre-call-actions.md): Fetch and prepare context before the call begins
- [Data Transformers](https://docs.squawkvoice.ai/build/data-transformers.md): Clean and reshape caller data before your agent speaks or triggers actions.
- [Knowledge Base](https://docs.squawkvoice.ai/build/knowledge-base.md): Centralize company knowledge by scraping websites, uploading documents, adding FAQs, and connecting AI agents.
- [Call Lifecycle Hooks](https://docs.squawkvoice.ai/essentials/call-lifecycle-hooks.md): Use pre-call and post-call actions to exchange caller context with your telephony platform
- [SIP Integration](https://docs.squawkvoice.ai/essentials/sip-integration.md): Connect your telephony platform to SquawkVoice via SIP trunking
- [Introduction](https://docs.squawkvoice.ai/index.md): Build, deploy, and manage AI agents with SquawkVoice AI Agent Studio
- [Prompt Templates](https://docs.squawkvoice.ai/library/prompt-templates.md): Create reusable guideline prompts that can be imported into Voice & Guidelines tab
- [Auth Profiles](https://docs.squawkvoice.ai/manage/auth-profiles.md): Reusable authentication credentials for API requests across your agent
- [Connected Apps](https://docs.squawkvoice.ai/manage/connected-apps.md): Connect third-party platforms to extend your AI agents with real-time data and actions
- [Quickstart](https://docs.squawkvoice.ai/quickstart.md): Deploy your first AI voice agent in minutes
- [Release Notes](https://docs.squawkvoice.ai/release-notes.md)

## OpenAPI Specs

- [openapi](https://docs.squawkvoice.ai/api-reference/openapi.json)