Skip to main content

​
SquawkVoice AI Agent Studio

Transform your business communications with intelligent AI voice agents that understand, respond, and engage with your customers naturally.

Get Started in Minutes

Deploy your first AI voice agent with our step-by-step guide

​
What is SquawkVoice Studio?

SquawkVoice Studio is a comprehensive AI agent platform that enables businesses to create, deploy, and manage intelligent voice assistants. Our platform combines cutting-edge AI technology with enterprise-grade infrastructure to deliver seamless voice interactions with industry-leading low latency. Through extensive optimization, we’ve achieved response times that set new standards for real-time AI voice interactions.

AI Voice Agents

Create AI agents by defining personality and guidelines, then empower them with Actions to handle tasks during calls

Outbound Campaigns

Launch outbound AI calling campaigns with contact lists, scheduling, live monitoring, and built-in compliance

Knowledge Base

Upload documents, web content and FAQs to train your agents with company-specific information

Call Analytics

Gain insights into call performance, outcomes, and conversation patterns

​
Platform Overview

Quick Search & Navigation: Press Cmd/Ctrl+K from any page to jump to the search field at the top, then type a page name. The first row is Ask AI about …, so pressing Enter straight away starts a Co-pilot conversation. To open a page, press the Down arrow to move past that row, then press Enter. With the field empty, the list shows your recent Co-pilot chats.
Studio’s sidebar groups its pages into four sections that work together to provide a complete AI agent solution: Build, Manage, Optimize and Library. Home, where you land when you sign in, sits above them with a Co-pilot composer and a last-7-days overview. Not every entry below is a sidebar item of its own: the Co-pilot opens from the top bar, Chat Widget, Email Agents and Actions are part of AI Agents, and API Keys opens from a campaign.
Your sidebar starts with the pages most account users need: Home, AI Agents, Knowledge Base, and Call, Chat and Email History. Most other pages can be added with Customize sidebar or found with search. See Navigating Studio.

​
🔨 Build

Create and configure your AI agents with powerful tools and intuitive interfaces.
  • Squawk Co-pilot: Build with AI — describe what you want in plain English and the in-platform assistant creates agents, links knowledge, and configures actions for you. Open it with the Co-pilot button in the top bar, the message box on Home, or the search field
  • AI Agents: Design intelligent conversation flows and agent behaviors and personality
  • Chat Widget: Embed your AI agent on your website and inject customer context variables dynamically for personalized chat experiences
  • Email Agents: Let an agent triage and reply to email in a connected Freshdesk mailbox, then resolve the conversation or escalate it to a person
  • Knowledge Base: Upload and manage documents (PDF, Word, PowerPoint, TXT, Markdown, HTML or JSON), FAQs, and web content for comprehensive agent training
  • Actions: Connect agents to external systems, APIs, and databases to perform tasks, make decisions, and deliver real-time responses
  • Data Transformers: Clean and reshape caller data before your agent speaks or triggers actions

​
⚙️ Manage

Administer your platform, users, and settings with enterprise-grade management tools.
  • Campaigns: Build, launch, and monitor outbound AI voice campaigns
  • Phone Numbers: Buy numbers and route inbound calls to agents — the numbers an agent holds are also the caller IDs its campaigns call from
  • Users: Invite teammates to your account, and edit or remove them
  • Billing: Choose a plan, manage payment methods, add credits, and review your billing history
  • Connected Apps: Connect third-party platforms to extend your agents with real-time data and actions
  • Auth Profiles: Store credentials once and reuse them across your agents’ API requests
  • API Keys: Create and revoke the keys your own systems use to place on-demand campaign calls
  • Audit Logs: Review who changed what in your workspace, and when
  • Data Exports: Download the CSV exports of your call, chat, and email records once they are ready

​
📈 Optimize

Monitor and analyze how your agents perform across voice, chat, and email.
  • Call Analytics: Detailed insights into call quality and outcomes
  • Chat Analytics: Chat volume, resolution, and outcomes
  • Email Analytics: Email volume, resolution, satisfaction, and outcomes
  • Call History: Find any call, read its summary and transcript, and listen to the recording
  • Chat History: Review chat conversations end to end, including chats still in progress
  • Email History: Review email threads end to end, including those still in progress
  • Opportunity Discovery: Scan ticket and call transcripts with AI to generate FAQs, system instructions, and a business case

​
📚 Library

Start from proven prompts instead of a blank page.
  • Prompt Templates: Browse ready-made guideline prompts and use them to start or shape your AI agents

​
Why Choose SquawkVoice?

​
🚀 Rapid Deployment

Deploy voice agents in minutes, not months. Our intuitive interface and pre-built templates get you up and running quickly.

​
🎯 Intelligent Conversations

Advanced AI models understand context, handle complex queries, and provide natural, human-like responses.

​
📈 Enterprise Ready

Built for scale with robust security, compliance features, and enterprise-grade infrastructure.

​
Getting Started

Ready to transform your voice communications? Follow our quick start guide to deploy your first AI voice agent in minutes.
Need help? Our support team is available at support@squawkvoice.ai.